Privacy Policy

Effective Date: 12/23/2025

At OpExcellence Tree and Stump, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.opexcellencetreeandstump.com, or interact with our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you request a quote, schedule a service, or contact us through our website.

This may include:

• Name
• Email address
• Phone number
• Physical address (for service estimates)
• Details about your tree or stump removal needs

2. How We Use Your Information

We use the information we collect to:

• Provide quality customer care for professional tree removal, trimming, and stump grinding services.
• Process estimates and invoices.
• Communicate with you regarding your service requests.
• Send marketing communications (via email or SMS) regarding special offers, discounts, or company updates, provided you have opted in.

3. SMS Messaging & Consent

By providing your phone number and submitting a contact form on our website, you expressly consent to receive SMS (text) messages from OpExcellence Tree and Stump.

Purpose: These messages may include appointment reminders, service updates, or promotional offers.

Frequency: Message frequency varies based on your interaction with us.

Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any text message you receive from us.

Help: For assistance, reply “HELP” or contact us at info@opexcellencetreeandstump.com 

Standard message and data rates may apply.

4. Third-Party Sharing & Marketing

We respect your data. We do not sell, rent, or share your personal information, including your SMS consent or phone number, to third parties for their own marketing purposes.

We may share your information with trusted service providers who assist us in operating our website or conducting our business (such as our email marketing partner). These partners are strictly prohibited from using your information for any purpose other than providing services to OpExcellence Tree and Stump.